Privacy Policy

1. Introduction

Welcome to ToolsWithDeals (“we”, “our”, or “us”). At Hand Tools Sales Store, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website toolswithdeals.com or make purchases from our online store serving professional contractors and serious DIY enthusiasts worldwide.

2. Information We Collect

We collect the following types of information:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, payment details when you make a purchase
• Transaction Information: Details about products you purchase, payment method, order history
• Technical Data: IP address, browser type, operating system, referring URLs, device information
• Usage Data: Pages visited, time spent on site, clickstream data, search queries
• Communication Data: Records of customer service inquiries and responses

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your tool and equipment orders
• Provide secure payment processing through PCI-DSS compliant gateways
• Communicate with you about orders, accounts, and customer service requests
• Improve our website, product offerings, and customer experience
• Prevent fraud and enhance security of our transactions
• Comply with legal obligations and enforce our terms of service

4. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Providers: To deliver your orders
• Service Providers: Companies that assist with website hosting, analytics, marketing
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• All payment transactions are encrypted using 256-bit SSL technology
• We do not store complete credit card details on our servers
• Regular security assessments of our systems
• Access controls to limit internal access to personal data

Data is stored on secure servers located in the United States. We retain personal information only as long as necessary for the purposes outlined in this policy.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or update your account information
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to processing of your data
• Request a copy of your personal data in a portable format

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing certain requests.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and login information
• Analyze site traffic and usage patterns
• Improve website functionality and performance

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

8. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: