Term and Conditions

Last Updated: [Insert Date]

1. General Information

Hand Tools Sales Store is a professional tool retailer specializing in high-quality hand tools for tradespeople and DIY enthusiasts. Our products include professional-grade adhesives, wrenches, pliers, hammers, and various other hand tools.

1.1 Contact Information

Store Name: Hand Tools Sales Store
Address: 4128 Lynn Avenue, SPURGEON, US 47584
Email: [email protected]

2. User Obligations and Responsibilities

2.1 Account Registration

While you may browse our site without registering, you must create an account to make purchases. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account

2.2 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use our products in violation of safety standards
• Resell our products without authorization
• Misrepresent yourself or provide false information

3. Products and Services

3.1 Product Descriptions

We make every effort to accurately describe our professional-grade tools. However, we cannot guarantee that:

• Product colors will match exactly what you see on your screen
• All tools are suitable for every specific application
• Product specifications won’t change slightly from what’s displayed

3.2 Product Availability

All products are subject to availability. We reserve the right to:

• Limit quantities available for purchase
• Discontinue products without notice
• Refuse service to anyone at our discretion

4. Order and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline. Orders are typically processed within 1-2 business days.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Note: We do not accept checks, money orders, or cryptocurrency.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price quoted at time of purchase.

4.4 Shipping

We ship worldwide except to certain remote areas and parts of Asia. Shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Delivery times are estimates and not guaranteed.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return window from the date of delivery for most new, unopened items in their original packaging with all accessories and documentation.

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Adhesives & Tape (if opened)
• Personal protective equipment (if opened or used)

5.3 Return Process

1. Email customer service within 15 days of receiving your order
2. Include your order number and reason for return
3. Wait for Return Merchandise Authorization (RMA)
4. Ship items to our returns address with the RMA number

5.4 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping charges are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and trademark laws. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our trademarks without written consent
• Reverse engineer or copy our website design

7. Liability Limitations

7.1 Product Use

Tools sold on our website are intended for professional and DIY use when proper safety precautions are followed. We are not liable for:

• Injuries resulting from improper tool use
• Damage caused by misuse of products
• Consequential damages from product failure

7.2 Website Use

We strive to keep our website available and accurate, but we cannot guarantee:

• Uninterrupted access to our site
• Freedom from viruses or other harmful components
• Complete accuracy of all information at all times

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Hours: Monday-Friday, 8:00 AM – 5:00 PM EST